Privacy Policy
Last updated: June 28, 2026
Pitchoun Bakery ("Pitchoun," "we," "us," or "our") operates pitchounbakery.com (the "Site") together with our bakery, pastry, and restaurant locations in Los Angeles. This Privacy Policy explains what personal information we collect, how we use and share it, and the choices you have.
Information We Collect
Information you provide. When you place an order, create an account, make a reservation, sign up for our newsletter, apply for a job, or contact us, we may collect your name, email address, phone number, billing and delivery address, order details, and any message you send us. Payment card details are processed by our payment provider; we do not store full card numbers on our servers.
Information collected automatically. When you visit the Site we automatically collect information through cookies and similar technologies, including your IP address, device and browser type, pages viewed, links clicked, and the dates and times of your visits.
How We Use Your Information
- To process and deliver your orders and reservations and provide customer service;
- To operate, maintain, and improve the Site and our products;
- To send transactional messages and, where you have opted in, marketing communications;
- To understand how visitors use the Site through analytics;
- To detect, prevent, and address fraud, security, and technical issues; and
- To comply with our legal obligations.
Cookies, Analytics & Advertising
We use cookies and similar technologies for essential site functionality, analytics, and marketing. We use Google Analytics to understand site usage and the Meta (Facebook) Pixel to measure and support advertising. Non-essential cookies are not loaded until you accept them in our cookie banner. You can review or change your choice at any time using the Cookie Preferences link in the footer, and California residents can opt out using the Do Not Sell or Share My Personal Information link in the footer.
How We Share Information
We do not sell your personal information for money. We share personal information with service providers who perform services on our behalf (such as payment processing, hosting, delivery, email, and analytics/advertising providers), with partners at your direction, and with authorities or others when required by law or to protect our rights. Some sharing with advertising and analytics partners may be considered a "sale" or "sharing" under California law — see our California Privacy Notice.
Your Choices
- Cookies: manage non-essential cookies via the Cookie Preferences link in the footer.
- Marketing email: unsubscribe using the link in any marketing email.
- California residents: see our California Privacy Notice for additional rights.
Data Security & Retention
We use reasonable administrative, technical, and physical safeguards to protect personal information, and we retain it for as long as needed to fulfill the purposes described here or as required by law. No method of transmission or storage is 100% secure.
Children's Privacy
The Site is intended for a general audience and is not directed to children under 13, and we do not knowingly collect their personal information.
Third-Party Links
The Site may link to third-party websites and services we do not control and whose privacy practices are governed by their own policies.
Changes to This Policy
We may update this Policy from time to time and will post the updated version here with a new "Last updated" date.
Contact Us
If you have questions about this Policy or your personal information, please contact us.